The Nigerian Electrical energy Regulatory Fee (NERC) has directed distribution firms (DisCos) to interchange out of date meters for his or her prospects for free of charge.
This mandate was outlined in a press release launched by the regulatory physique’s administration on Monday.
The directive follows current stories of some electrical energy firms requiring prospects to interchange Unistar pay as you go meters.
NERC emphasised that the price of meter substitute falls solely on the distribution firms and reiterated that no buyer must be subjected to estimated billing.
What NERC is saying
“The Nigerian Electrical energy Regulatory Fee is conscious that some Distribution Corporations (DisCos) have instructed prospects to use and pay for the substitute of defective and out of date meters inside their franchise areas.
“This instruction contravenes the Fee’s Order No. NERC/246/2021 on the Structured Alternative of Defective and Out of date end-use Buyer Meters within the Nigerian Electrical energy Provide Business. The Order clearly states that no buyer with a meter must be forcefully migrated to estimated billing.
“If any buyer’s meter is adjudged by any DisCo to be out of date or defective, it’s the duty of the DisCo to interchange the meter freed from cost, offered that the fault was not brought on by the client,” NERC stated.
Backstory
Nairametrics beforehand reported that the Federal Competitors and Client Safety Fee (FCCPC) directed Ikeja Electrical energy Distribution Firm (IKEDC) and Eko Electrical energy Distribution Firm (EKEDP) to right away halt the substitute of Unistar pay as you go meters attributable to their non-compliance with directives from the Nigerian Electrical energy Regulatory Fee (NERC).
- The FCCPC additionally suggested electrical energy distribution firms (DisCos) to interact with power shoppers earlier than putting them in tariff bands and to strictly adhere to business rules when billing unmetered prospects.
- The directive was issued by FCCPC’s Govt Vice Chairman and Chief Govt Officer, Mr. Tunji Bello, throughout a stakeholders’ assembly on the FCCPC headquarters in Abuja.
“The FCCPC’s directive to discontinue the substitute course of stems from the DisCos’ non-compliance with NERC’s Order on Structured Alternative of Defective and Out of date Finish-user Buyer Meters within the Nigerian Electrical energy Provide Business. Each NERC and NEMSA have endorsed the FCCPC’s stance on this situation,” the assertion reads.
“Citing non-compliance with NERC’s order, FCCPC directed Ikeja Electrical energy Distribution Firm (IKEDC) and Eko Electrical energy Distribution Firm (EKEDP) to right away halt their substitute of Unistar pay as you go meters,” Bello stated.
Customers had been additionally urged to report any makes an attempt by Ikeja or Eko DisCos to ignore the directive by contacting FCCPC’s devoted electrical energy helpline at 08119877785.
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